Data Gathering of Dockless Transport Use in Mexico City

Location: Mexico City, Mexico

Population: 21,804,515 (metropolitan area)

Climate: Subtropical highland

Duration: 2019 – currently

Sector: Business Models & Policy

Funding sources: Public

City networks: C40


Savings: N/A

Solutions: Implementing a “Pilot” project of Sustainable Individual Transportation Systems (SiTIS).

Multiple benefits: The municipality has drafted better guidelines for managing their use through this detailed study of dockless bike and scooter use in Mexico City.


Following the fast expansion of dockless bikes and scooters in the city, the government of Mexico City has embarked on a large-scale data collection effort to establish clear criteria for the use of these new modes of transportation.

Objective – The “Pilot” operation ensured smooth and efficient system operation. Its goals included building relationships with companies to organize public space, respond to citizen requests, and enforce the Temporary Permit’s operating conditions.

Solutions – From February 6th to March 25th, 2019, Mexico City’s Ministry of Mobility (SEMOVI) conducted a “Pilot” of Sustainable Individual Transportation Systems (SiTIS). The city granted ten existing companies a six-month temporary concession. The city requested that the participating companies provide access to the platform, real-time location of all units, and weekly system data such as trips, routes, and time.

A specific supervision operation was also created, involving communication and cooperation with companies. The companies’ data was evaluated to understand better the situation and use of the SiTIS and tools for future regulation and infrastructure planning.

During the “Pilot” test, all licensees used an average of 1409 bicycles and 905 skateboards daily. The disparity between permitted and on-the-street units was due to some companies not operating with the total allowed (source).

After the “Pilot” test, the city of Mexico issued various rounds of concession. Currently, SEMOVI is studying past rounds’ data to incorporate parking sites based on demand, modality, and operation.

FundingThe project is implemented by Secretaría de Movilidad de la Ciudad de México (SEMOVI).

Innovation – Several indicators were collected during the Pilot phase, including the georeferenced location and time of start and end of each trip, the gender and age of the users, the duration and length of each trip, the total number of units available, accident details (date, time, type, and location), the number of complaints divided by type (safety, maintenance, communication, parking, etc.), and thefts.

Success factors: 1) SEMOVI convened meetings to engage with citizen groups, permitting firms, and city halls. Discussions with the operating companies were generally held together rather than individually, so that information could be provided openly and simultaneously. 2) The collaborative effort with the companies was critical to successfully respond to complaint reports concerning unauthorized sidewalk use, access to buildings, and insufficient parking. 3) On March 26th, the city published SiTIS’ operational guidelines, which included, among other things, the area of the city where the service could be offered, basic components required for bikes and scooters, parking restrictions. And most importantly, they were required to share operational data details with the Mobility Secretariat.


Significant outcomes:

  • It was found that the bicycle without anchorage mostly follows a transportation pattern that is linked to work and school activities;
  • E-scooter trips, on the other hand, follow a pattern that could also be linked to different types of trips, such as those for recreation or to cover intermediate business trips;

Synergies with local policies:

Political alignment:

Marketability: N/A

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Sector: Transport

Country / Region: Mexico

Tags: , , , , , , , , ,

In 1 user collection: Good practices of cities

Knowledge Object: User generated Initiative

Published by: C40